Products & Materials
What types of products does CARTPULSE carry?
CARTPULSE carries a curated selection of office accessories from trusted brands — including desk mats in full-grain leather and suede, tech organizers, desk lighting, and workspace supplies from Logitech, Anker, Fellowes, 3M, Belkin, Swingline, and more. Every product is chosen for build quality, reliability, and desk-ready design.
Are the products on CARTPULSE genuine?
Yes. Every item we list is sourced from authorised suppliers and is 100% genuine. We carry well-known brands including Logitech, Anker, Fellowes, 3M, Belkin, Swingline, Quartet, ACCO, and Avery. If you ever receive an item that appears inauthentic or not as described, contact us immediately — we will resolve it at no cost to you.
Do the desk mats come in different sizes?
Yes. Desk mats are available in Standard (60 × 30 cm), Large (90 × 45 cm), and XL Extended (120 × 60 cm) formats. Specific dimensions are listed on each product page. We recommend the XL for dual-monitor setups.
Can I customize or personalize a product?
Limited edition objects occasionally offer customization — laser engraving, custom colorways, or monogramming. These are announced via our newsletter first. For corporate gifting with custom branding, please contact our studio team directly.
Orders & Shipping
How long does shipping take?
Standard Ground shipping takes 3–5 business days within the continental United States. Priority shipping (1–2 business days) is available at checkout. Orders placed before 2:00 PM EST on business days ship the same day. You will receive a tracking email as soon as your order leaves our warehouse.
Is there free shipping?
Free Standard Ground shipping is automatically applied to all orders over $99. No code required.
How do I track my order?
Once your order ships, you will receive an email with a tracking link. You can also log into your account dashboard to view real-time order status at any time.
Do you ship internationally?
At this time we ship within the continental United States only. International shipping is something we are actively working toward — join our newsletter to be notified when it becomes available.
Returns & Refunds
What is your return window?
We offer a 30-day return window from the date of delivery. Items must be unused, in their original packaging, and in resalable condition. See our full Refund & Return Policy for details.
I received a wrong or damaged item — what do I do?
We sincerely apologize. Please contact us within 14 days of delivery at shahidiqbal@cartpulsellc.com with your order number and photos of the item. We will send a replacement or issue a full refund immediately — no return required for defective goods.
How long do refunds take?
Approved refunds are processed within 1–2 business days of us receiving and inspecting the returned item. Funds typically appear on your original payment method within 5–10 business days depending on your bank.
Account & Payments
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) processed securely through Stripe. All checkout pages use SSL/TLS encryption. CARTPULSE does not store your card details on our servers.
Can I place a bulk or corporate order?
Absolutely. If you are outfitting a studio, executive team, or purchasing gifts for clients, please contact us with the items and quantities needed. We will provide a tailored quote and can arrange custom packaging or branding for orders of 10+ units.